On occasion your Bullhorn environment may be set so that the Chrome Extension can't successfully pick up a candidate's name. It will instead state "New Contact".
To correct this you will need to remove the | or pipes that are separating the First and Last name fields.
Log into your Bullhorn and visit the Tools page and click "Field Mappings"
You will then need to select "Candidate" and make sure the firstName, middleName, and lastName are all labelled as "Candidate Name" like so:
This will remove the | that cause the Chrome Extension to fail to pick up the name.